Importance of Good Online Customer Service

We’ve all done it- ordered something online and had to deal with less-than-stellar customer service. Maybe the item arrived late, was damaged in transit, or was the wrong size or color. Or we could never get through to a representative on the phone to resolve...

Tips For Building a Solid Branding Strategy

Do you own a business? Are you looking for ways to build a strong branding strategy? When branding your business, creating a strategy that speaks to your customers and resonates with them is essential. And you might wonder, why is it so important? First impressions...

5 Steps to Update Your Company’s Brand

Your company’s brand defines who it is while resonating with your ideal clients. It’s the brand that builds trust in your business. The brand should be recognizable, memorable, and ideally timeless. But at some point you may feel it’s time for a...

10 Common Landing Page Mistakes to Avoid

A landing page is built to encourage visitors to take a specific action. Whether it’s opting in to a lead magnet, resource, or newsletter, purchasing a product or service, or filling out a form, every good landing page requires two things: a great offer and a great...

How to Write Attention-Grabbing Website Headlines That Convert

Writing headlines is hard. A great headline can get you clicks, which can lead to higher conversions. But, you’ll come across more bad headlines than good – especially on social media. You have seconds to make an impression before people leave your website. So, we...

The Eight Must-Ask Questions When Hiring a Marketing Partner

Most small and medium companies know that their internal marketing department can’t do it all (if they have a marketing department in the first place). They have strong yet small, scrappy teams who are trying to balance and deliver upon at least 25 top priorities at...