Importance of Good Online Customer Service

We’ve all done it- ordered something online and had to deal with less-than-stellar customer service. Maybe the item arrived late, was damaged in transit, or was the wrong size or color. Or we could never get through to a representative on the phone to resolve...

Tips For Building a Solid Branding Strategy

Do you own a business? Are you looking for ways to build a strong branding strategy? When branding your business, creating a strategy that speaks to your customers and resonates with them is essential. And you might wonder, why is it so important? First impressions...

How To Identify Your Target Market

Knowing your target market is essential to a thriving business. But how do you figure out who your target market is? And once you know, how do you create a strategy around it? There’s no one-size-fits-all answer to identifying your business’ target market....

Why Research Is Key To Success

When most people think about the keys to success in business, they think about things like a well-defined niche, good marketing, and effective branding. While these are important, research is often overlooked and is one of the most critical factors to success,...

20 Challenges For Women-Owned Business

Did you know that women own nearly one-third of all companies in the United States? That’s a lot of businesses, and it’s only growing! But as any woman who has ventured into entrepreneurship knows, there are -interesting- challenges we face along the way....

Cheers to Strong Women

On this International Women’s Day, I wanted to celebrate the strong women in my life. Growing up in a family full of strong women, you would think I would know how to begin this blog. It’s taken me a while to be able to put into words the meaning of strength from...